Experience: Previous work experience as a receptionist, front office representative, or similar role is beneficial.

Skills:

• Proficiency in Property Management Software
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Proficiency in Microsoft Office Suite
• Multitasking and time-management skills, with the ability to prioritize tasks
• Strong organizational skills with the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.

Personal Attributes: Friendly and personable demeanor, flexibility, and ability to work under pressure.

Key Responsibilities:

• Greet, welcome, and direct visitors appropriately, ensuring they sign in and out
• Answer, screen, and forward incoming calls in a professional manner
• Provide basic information to visitors or callers
• Maintain security by following procedures; issuing visitor badges and monitoring the logbook
• Ensure the reception area is tidy and presentable, with all necessary stationery and materials
• Receive, sort, and distribute daily mail/deliveries
• Accept, process and verify reservations; also check for overbookings and available options
• Be jointly responsible for updating reservations and for observing and implementing the pricing policy
• Write outgoing invoices (customers), check incoming invoices (suppliers), handle deposits and monitor timelines of payment receipts
• Assist Sales and Front Office teams at peak times.

Source: Merojob 

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