Other Specification:

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Excellent verbal and written communication skills in both Nepali and English.
• Strong interpersonal skills and a customer-focused approach.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Organizational and multitasking abilities with attention to detail.

Working Hours: 9:30 am - 5:30pm.

Job Description:

• Welcome and greet visitors in a friendly and professional manner.
• Answer and redirect phone calls promptly and courteously.
• Manage inquiries from customers, suppliers, and other stakeholders.
• Provide excellent customer service and resolve customer complaints or issues effectively.
• Perform general duties such as data entry, filing, photocopying, and scanning documents.
• Manage incoming and outgoing mail and deliveries.
• Coordinate appointments and meetings for management and staff.
• Assist in maintaining office supplies inventory and placing orders as needed.
• Communicate effectively with internal teams to facilitate smooth operations.
• Assist in organizing company events, workshops, or meetings.
• Maintain accurate records of visitor logs, phone calls, and messages.
• Input data into the company's database and update records as required.

Source: Merojob

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