Job Description:

• Making appointments for all staff or for specific employees, such as executives.
• Processing bills and helping clients or customers if they have any questions about their charges.
• Organizing files for billing, customer and client records, etc.
• Directing visitors to the correct office.
• Responding to all customer inquiries in a polite and timely manner.
• Handeling travel arrangements.
• Helping maintain workplace security.
• Issuing, checking, and collecting badges as necessary and maintaining visitor logs.

Job Specification:

• Previous experience in a customer service role, preferably in hospitality.
• Excellent communication and interpersonal skills.
• Proficient in hotel management software and basic office applications.
• Strong organizational and multitasking abilities.
• Ability to handle reservations, check-ins, and check-outs efficiently.
• Knowledge of hotel services and local attractions.
• Professional appearance and a friendly, approachable demeanor.

Source: Kumarijob

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