Knowledge, Skills, & Requirements:

• Proficiency in Microsoft Office Suite 
• Hands-on experience with office equipment (e.g. fax machines and printers) 
• Professional attitude and appearance 
• Solid written and verbal communication skills 
• Ability to be resourceful and proactive when issues arise 
• Multitasking and time-management skills, with the ability to prioritize tasks 
• Customer service attitude.

Qualification standards:

• Bachelor's Degree in any Business Discipline.

Job Description:

• Responsible for handling, answer, screen and forward all the incoming and outgoing calls without delay. 
• Responsible to deal with all inquiries in a professional and courteous manner, in person, on the telephone or via e-mail. 
• Greet and welcome guests as soon as they arrive at the office. 
• Direct visitors to the appropriate person and office. 
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures). 
• Provide basic and accurate information in-person and via phone/email 
• Receive, sort and distribute daily mail/deliveries. 
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). 
• Order front office supplies and keep inventory of stock. 
• Update calendars and schedule meetings. 
• Arrange travel and accommodations. 
• Keep updated records of office expenses and costs. 
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing. 
• To keep close eye on the staff attendance both on register and electronic machine and inform HR if any discrepancies. 
• Be aware of and report suspicious activity  
• To contribute to team effort by accomplishing related results as need. 
• To deliver excellent customer service, at all times 
• Booking and preparing meeting, conference and training room, informing participants. 
• Handle basic bookkeeping and cashiering  duties 
• Other works as and when assigned by the concerned authority. 

Source: Merojob

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