Other Specification:

• Accept, process and verify reservations; also check for overbookings and available options
• Be jointly responsible for updating reservations and for observing and implementing the pricing policy
• Write outgoing invoices (customers), check incoming invoices (suppliers), handle deposits and monitor timelines of payment receipts
• Assist Sales and Front Office teams at peak times.

Job Description:

• Handling reservation, Answering phone calls and email inquiries
• Excellent command of English Language in both written and verbal
• Taking advance and Process Card payments and sending confirmation to guests/ agents.
• Managing rates on OTA, Checking payables/receivables and look after all the requests of online guests
• Confirm bookings, cancellations on daily basis and checking room inventory for the following month
• Assist Sales Team and coordinate with Front Office.
• Collecting information, maintaining good relations with customers and agents.
• Other administrative works assigned by Manager and Directors
• Must be well-disciplined and career oriented
• Should have good knowledge of OTA platforms and reservations
• Ability to priorities task and function effectively
• Knowledge of IDS will be an advantage.

Source: Merojob 

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