Job Description:

We're seeking a dynamic Restaurant Operations Manager to join our vibrant and inclusive team. If you have a passion for hospitality, strong leadership skills, and the experience to match, we want to hear from you:

• Coordinate daily with the restaurant, coffee bar and bar of the Anamnagar Union House restaurant and banquet operations
• Control operational costs and identify measures to minimize wastage / spoilage
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Provide orientation and training to the new and current employees on proper customer service practices
• Organize and supervise shifts of the team members
• Appraise staff performance and provide feedback to improve productivity
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Collaborate with the Public Relations Head to deal with hall booking and ensure all management of the event
• Ensure delivery of superior service and customer satisfaction
• Respond efficiently and accurately to customer complaints
• Conduct regular review product quality
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Implement policies and protocols that will maintain future restaurant operations.

Other Specification:

• Minimum 2 years of restaurant/banquet management experience
• Must have knowledge of Restaurant management software knowledge
• Strong leadership and interpersonal skills
• Financial management skills
• Good communication skills including email correspondence
• Bachelor degree in hotel management/business administration will be plus point.

Source: Merojob

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