Other Specification
- Minimum of 1 year of experience in customer service or sales.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in using CRM software and other relevant tools.
- Strong problem-solving skills and attention to detail.
- Patience and ability to handle challenging situations calmly.
Job Description
- Provide exceptional customer service through various channels (phone, email, chat, etc.).
- Assist customers with product inquiries, purchases, order tracking, and issue resolution.
- Respond promptly to customer inquiries and complaints, ensuring timely resolution.
- Maintain a positive, empathetic, and professional attitude towards customers.
- Identify and escalate priority issues to appropriate teams or supervisors.
- Keep accurate records of customer interactions and transactions.
- Stay updated on product knowledge, company policies, and procedures.
Source: Merojob
Job Detail Expired
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Job Type :
Full Time
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Salary :
Not Disclosed
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Experience :
1 - 2 (Years)
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No. of Vacancy :
1
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Min. Education :
Bachelor Degree
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Last Date to Apply :
May 23, 2024