Other Specification:

• Bachelor in Electronics & Communication preferred
• Minimum of five years of experience in the sales 
• Experience in IT sales firm shall be highly preferred
• Newcomers to the Telco industry are strongly encouraged to apply; experience is not necessary.

Job Description:

• Take ownership of building, maintaining, and expanding customer relationships in the Government business sector and with other key stakeholders, ensuring high customer satisfaction.
• Develop and expand business in the related account to continuously generate revenue and enhance profitability of the company
• Sales operation of the account by creating business opportunities, delivering E2E and Lead-to-Cash
• Exceed KPI given for the account
• Handel marketing promotion activities, e.g.; connecting presentation, organization of business activities and to support in brand building and maintain the level of customer satisfaction.
• Resolve the Business related issues, suitable solution resolution and co-ordination with Customer till closure
• Collect and understand Market information analysis and reporting to the Management.
• Support and co-ordinate with different internal departments e.g.; marketing , project, etc. team to make the solution acceptable to customer
• Government Bidding process, contract negotiation, project implementation and commercial collection.
• Customer issue resolution and coordination till closure
• Customer/Competitor/Market information, analysis and reporting
• Provide essential administrative and operational support to the sales team and maintaining customer relationship
• Act as a liaison between customers and the sales team, responding to inquiries, resolving issues, and ensuring a high level of customer satisfaction through effective communication and problem-solving
• Generate and maintain sales reports, including sales forecasts, pipeline analysis, and performance metrics. Use data analysis to provide insights to the sales team and management for informed decision-making.

Perks and benefits:

• 5 days a week (9 am to 5:30 pm)
• Benefits as per Labour Act (Social Security Fund, Paid Leave, Festival Allowance).

Source: Merojob

Job Detail Expired

Contact Detail