Key Responsibilities:

• Manage Online Inquiries: Monitor and respond to all customer inquiries on social media platforms in a timely and professional manner.
• Sales Conversion: Engage with potential customers, provide product information, and convert inquiries into sales by highlighting the unique features and benefits of ARKO products.
• In- Store: Be present at our store and assist customers with product selections, providing an happy shopping experience. Handle cash and card payments, refunds, and exchanges.
• Stock: Regularly check stock levels to ensure accurate inventory information is available for customers and the team.
• Product Familiarization: Develop a deep understanding of ARKO’s product range, including materials, sizing, styles, and unique selling points to effectively assist customers and provide accurate information.
• Reporting: Provide regular reports on social media engagement, sales conversion rates, and customer feedback to help inform strategic decisions.

Requirements:

• Passion for fashion and enthusiasm for working with a premium clothing brand.
• Proven sales experience, ideally in retail or online platforms.
• Strong knowledge and familiarity with social media platforms (Instagram, Facebook, etc.).
• Excellent communication skills and the ability to engage with customers.
• Ability to multi-task and manage both online and in-store sales.
• Strong organizational skills to manage stock and operations.
• A positive attitude and a drive to contribute to ARKO’s growth.

Source: Merojob

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