Other Specification:

• A Bachelor’s degree (UK graduates will have more advantage) and 4-5 years of overseas admission counseling experience for UK are preferable
• Experience working in an administrative role, with the ability to work independently, Managing your own workload as well as demonstrable experience as working well within a team.
• Excellent communication skills in written and verbal. This job requires very good communication skills in English.
• Strong knowledge of the destination and international education systems.
• Ability to multitask under pressure and meet deadlines.
• Visible orientation towards having high-quality service is an integral part of work ethics.
• Computer skills including, MS Office, Web browsing
• Strong problem-resolution skills.

Job Description:

• Lead and mentor a team of counsellors in providing comprehensive guidance to students, focusing on academic, personal, and social development. Promote innovative counselling practices to enhance student support.
• Strategize and oversee the promotion of Platinum and Gold-rated university partners, fostering key relationships and collaborations to optimize student placements.
• Initiate and supervise engagement strategies, maintaining continuous communication with prospective and current students across various platforms to ensure high student satisfaction and support.
• Lead the planning and execution of promotional activities such as seminars, open days, and educational expos, overseeing the creation of high-quality promotional materials and content, including videos.
• Develop and implement mechanisms for tracking and reporting on key performance metrics, refining these processes to align with the consultancy’s strategic goals.
• Manage and enhance the CRM (Customer Relationship Management) system to ensure effective data management and alignment with business strategies and compliance standards.
• Ensure the protection and confidential handling of all student records and sensitive information, setting standards for and monitoring compliance with data protection regulations.
• Cultivate a culture of continuous improvement and professional development within the counselling team, organizing and leading training sessions to enhance skills and foster a supportive work environment.

Source: Merojob

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