Responsibilities:

• Lead the day-to-day operations of the company, ensuring efficiency, quality, and compliance with regulations.
• Develop and implement operational strategies to optimize processes and enhance productivity.
• Mentor and guide the operations team to achieve organizational goals and objectives.
• Collaborate with the CFO to manage budgets, forecast financial performance, and maximize profitability.
• Champion a culture of exceptional customer service and continuous improvement.
• Drive strategic initiatives to drive business growth and expansion.
• Manage operational risks and ensure compliance with relevant regulations and policies.
• Identify and implement technology solutions to streamline operations and enhance the customer experience.
• Cultivate relationships with key partners, suppliers, and vendors to maximize value for the company.

Qualification:

• Bachelor's degree in business administration, operations management, Tourism & Hospitality Management or a related field; MBA preferred.
• Minimum of 5 years of experience in operational leadership roles, with a strong background in both retail and corporate business, preferably in the travel industry.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, interpersonal, and leadership abilities.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Demonstrated track record of driving results and achieving operational excellence.

Salary:

• Negotiable based on Experience and Qualification.

Source: Merojob

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