Knowledge, Skills, and Abilities:

• Bachelor's Degree in Computer Science/Information Management/Information Technology/Computer Engineering, or any related field.
• Knowledge of cybersecurity, networking, and related domain is an advantage.
• Minimum 4 years of content creation experience.
• Portfolio of writing samples - must include an example demonstrating your skill at communicating technical content to customers.
• Outstanding written communication skills in English. You need to take technical details and information and make them user-friendly without relying on the GUI or technical jargon.
• Experience working with technologies (e.g., software or hardware systems) by investigation, experimentation (e.g., reading or running code), and/or interactions with subject matter experts (SMEs).
• Experience using Madcap Flare and Madcap Central is an advantage.
• Experience with .css and .html is an advantage.

Source: Merojob

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