Other Specification:

• Education: Master's degree in Business Administration, Operations Management, Customer Service, or related field.
• Experience: Minimum 3 years of experience in service management.

Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Expertise in customer service management and process optimization.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Ability to handle complex, high-pressure situations with professionalism and empathy.
• Technical knowledge about electronic products.(i.e Air conditioner, Chest Freezer, Washing machine etc.) 

Source: Merojob

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