Job Description

• Attending meetings and  trainings.

• Handle /communicate with parent company and local dealer.
• Attending safety meetings to ensure the service team abides by safety policies and procedures.
• Mentoring the service staff by promoting an environment where they can grow and excel in their craft.
• Performing administrative duties such as communicating with vendors, greeting customers or answering phone calls to schedule service appointments.
• Developing a working knowledge of industry laws and regulations to ensure their service department is in compliance.
• Maintaining customer relationships to ensure repeat customers by handling customer concerns in a timely manner.

Job Specification

• Strong automobile knowledgee.
• Excellent leadership, communication, sales, and customer service skills.
• Computer literacy and good organizational skills.
• Strong creative thinking and problem-solving skills.
• The ability to work under pressure and handle stress.

Source: Kumarijob

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