Job Description:

• Lead Showroom Operations: Maximize sales and customer satisfaction through effective showroom management.
• Mentor Staff: Train and mentor showroom staff to deliver exceptional product knowledge and customer service.
• Customer Inquiry Management: Manage customer inquiries, feedback, and promptly resolve issues to maintain high customer satisfaction.
• Customer Service: Provide exceptional customer service, addressing customer inquiries and resolving issues promptly.
• Sales Support: Assist in achieving sales targets by motivating staff, monitoring sales performance, and implementing effective sales strategies.
• Staff Supervision: Assist in recruiting, training, and supervising showroom staff. Schedule shifts and ensure adequate staffing levels.
• Inventory Management: Oversee inventory control, including receiving shipments, managing stock levels, and conducting regular inventory audits.
• Visual Merchandising: Maintain showroom appearance by ensuring displays are visually appealing and merchandise is properly presented.
• Reporting: Generate and analyze sales and inventory reports. Provide insights and recommendations to the Showroom Manager.
• Compliance: Ensure compliance with company policies, procedures, and safety standards.
• Customer Engagement: Organize and participate in showroom events, promotions, and community engagement activities.

Job Requirements:

• BBA/MBA Graduates
• 3-4 years of experience in retail management or a similar role. Experience in showroom or high-end retail preferred.
• Skills: Strong leadership, communication, and interpersonal skills. Ability to multitask and handle stressful situations.
• Technical Proficiency: Familiarity with point-of-sale (POS) systems and inventory management software.
• Personal Attributes: Highly organized, detail-oriented, and customer-focused. Ability to work flexible hours, including weekends and holidays.

Source: Froxjob

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