Job Description:

• Handle queries and responses of social media platforms quickly and efficiently and provide brilliant customer service.
• Complaints resolution.
• Reply the customers and stakeholders on mail for quality interaction.
• Research, identify, and resolve customers using applicable in-house software.
• Follow-up customer calls where necessary.
• Provide service information to callers.
• Document all call information according to standard operating procedures.
• Other duties as assigned.

Required skills:

• Intermediate Level education or Bachelors Running
• Creative problem solving
• Empathy
• Organization
• Effective communication skills
• Calm under pressure
• Good memory
• Optimistic
• Team player
• Patience.

Notes: The applicants need to have their laptop.

What We Offer:

• Lunch and Beverages
• Stipend
• Other Company Benefits.

Instructions to Apply: Apply Via Jobejee the given link.

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