Job Description

• To assist in establishment and ensure compliance of store’s short-term and long-term goals with overall company’s objectives
• To follow and enforce store policies and procedures as well as company policies. Be proactive to any other duties assigned by management
• To deliver and excel the benchmark customer service standards
• To handle customer complaints and feedback at the spot
• To conduct periodic inventory control and security checks
• To oversee inventory management, ensuring that outlet is sufficiently equipped with all necessary inventories for daily operational needs
• To ensure that visual display and merchandising standards are met
• Responsible for managing all employees, including but not limited to proper roistering, attendance, coaching/counselling, discipline, grievance handling, terminations and evaluations and maintaining positive employee morale
• Ensure accuracy in all recording & reporting; Prepare daily, weekly, monthly and other periodic reports as assigned.

Job Requirements

• Proficiency in MS office package.
• Should have good command in both English& Nepali (speaking and writing).
• Adaptable and comfortable with ambiguity and change.
• Minimum of 2-3 years of experience FMCG/Retail or related field
• Intermediate completed ot Bachelor's running
• Must have 2 wheelers’ driving license with own vehicle.
• Time flexibility and mobility is a must.
• Should have ability to lead, motivate/mentor, communicate, and generally interact with people in a positive way.
• Powerful organizing and leadership skills.
• Extensive knowledge of the function & department processes.
• Knowledge of retail management best practices.

Source: Froxjob

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