Salary: As per company policy

Job Description:

• Conduct follow-up calls to solve customer queries and issues.
• Handle the Grievances of customers.
• Verifying the tickets raised by CSR.
• Proactively handle duplicate ticket issues.
• Maintain the service standard and ensure customer satisfaction.
• Send refund pending details to Airlines.
• Handle Airlines Group.
• Respond to the Merchant Mails.

Job Specification:

• Minimum Intermediate level or Bachelors Running in management field.
• 1-year experience in the Relevant Field.
• Strong communication skills.
• Flexibility in terms of time management.

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