Support Officer

Qualtosoft
Dillibazar, Kathmandu, Nepal

Other Specification:

  • Basic Computer knowledge.
  • Knowledge of any Accounting Software.
  • Any candidate with prior experience in handling accounts of any business can be recruited as full time employee with higher salary instead of internship.
  • Proven customer support experience or experience as a client service representative.
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

 

Job Description:

  • Manage incoming calls.
  • Generate sales leads.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.
  • Take the extra mile to engage customers.

 

Note: 

  • Preference shall be given to candidates with 2 wheeler driving license.
  • Freshers are highly encouraged to apply.

 

Source: Merojob


Job Detail Expired

  • Job Type :

    Full Time

  • Salary :

    Not Disclosed

  • Experience :

    1 - 2 (Years)

  • No. of Vacancy :

    15

  • Min. Education :

    Diploma

  • Last Date to Apply :

    July 7, 2024


Contact Detail

Email : qualtosoft@gmail.com
Website : https://merojob.com/support-officer-18
Mobile : 985-1048402
Alternate Mobile :

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