Job Description: This role requires to provide operational, card business and technical support to the members and their end users/ customers, who use NCHL’s systems or channels. He/ She shall also facilitate the relevant stakeholders for system specific trainings and other support requirements.

Job Specification:

• At least University degree in Engineering/ Science, IT/IS/IM or related field.
• Working Experience of at least 1-2 years for entry level and 3-5 years for mid-level in technology-based services and/or card switch operation. Experience in implementation and supporting of card swtich and related systems expected.
• Understanding of the payment’s ecosystem, card networks (Visa, MasterCard, Discover etc.), and regulatory requirements.
• Familiarity with fraud detection and risk management processes related to card operations.
• Knowledge of card processing systems and payment gateways.
• Familiarity with programming languages such as Python, Java, or similar will be an advantage.
• Ability to learn, understand and apply new technologies with strong interpersonal and communication skills. Ability to effectively prioritize and execute tasks in high-pressure environment is crucial.

Source: Merojob

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