Job Description:

• Go for site visit as per the defined schedule.
• Provide update on requirement of used spare parts during site visit
• Correspondence with team upon any confusion while repairing
• Make sure all the necessary tools are carried while going for installation or complaint.
• After installation, product briefing and demonstration to be done.
• Swiftly respond to customers call regarding issues
• Job sheet provided by the company should be compulsory filled out.
• Provide information to concerned department head if customer directly calls for complaint as it needs to be registered and scheduled.
• Daily update regarding completion of work should be given to concerned department head.
• Monitoring the services being provided and staying up to date on any services being introduced or discontinued.
• Evaluating the quality of all services and identifying areas that need improvements.
• Following up with clients regularly to assess and ensure their satisfaction.
• Others as directed.

Job Requirements:

• Diplpoma/CTEVT/ Equivalent
• Must have at least 3 years of experience working with EV vehicles.
• Must have good communication skills.

Source: Froxjob

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