Requirements:

• Education: High school diploma or equivalent (Bachelor’s degree is a plus).
• Experience: Prior experience in telemarketing, customer service, or sales is preferred. Freshers can also apply
• Communication Skills: Excellent verbal communication in Nepali and a pleasant phone demeanor.
• Personality: Energetic, confident, and persuasive with the ability to handle objections.
• Technical Skills: Familiarity with CRM software or basic computer proficiency (MS Office, data entry), (Accounting skill is a plus)
• Work Ethic: Self-motivated, disciplined, and able to work independently or as part of a team.

Note: Female candidates are encouraged to apply.

Job Responsibilities:

• Make outbound calls to prospective customers to promote company products and services.
• Build and maintain strong customer relationships by providing excellent service and follow-up.
• Answer customer inquiries and resolve concerns promptly and professionally.
• Provide detailed information about the company’s products/services to generate interest.
• Maintain and update customer databases with accurate information.
• Work collaboratively with the sales team to meet and exceed sales targets.
• Gather and record customer feedback to improve services and offerings.
• Schedule follow-up calls to nurture leads and close sales.

Source: Merojob

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