Role specific knowledge and experience:

You should bring along

• Legal right to work in Nepal
•  Fluency in both written and spoken English/ CEFR level B2 or equivalent to IELTS score 6.0
•  IT Proficiency
•  University Degree or relevant qualification
•  Experience working in a busy operational environment delivering high levels of customer service.
• Experience in compliance environment and managing risk
• Experience working in Exams and experience of supporting delivery of computer-based exams would be desirable.

Additional role requirements:

The staff on this role may be required to travel domestically at certain occasions depending upon the business need in a year. The organisation ensures staff safety during the travel and provides good and safe travel and accommodation arrangements. The traveling requirements are decided or communicated well before time to the staff, so they can manage their travel accordingly. Our travel and accommodation policies are robust and developed to facilitate employees during their work, out of station.
Exams are conducted on weekends as well and the staff may be required to occasionally work on weekends in a year to ensure business continuity. However, staff is facilitated for their working weekends in the other days of the week through an agreement with their line managers. There are policies in place to compensate staff working extra hours or on weekends/holidays.

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