Other Specification

• Qualification: BTTM or similar Depending upon GDS Skills / Experience
• Minimum 3 years’ experience in International Air Ticketing with GDS friendly via Sabre, Amadeus, with IATA ticketing Knowledge and experience etc.
• Strong sales skills and commercial awareness.
• Ability to interact, communicate and negotiate effectively.
• Knowledge of ticket office workflow patterns.
• Strong interpersonal skills, flexibility and customer service orientation.
• Knowledge of planning and scheduling techniques.
• Fluency in Nepali and English.
• Excellent command of English writing, listening, and speaking
• Highly proactive in communication with the internal teams, Service provider and Trade partners.
• A team player with a positive and can-do- attitude
• Forward-thinking and finding solutions keeping in the best interest of clients
• Committed and Flexible to adapt to changing environment of the company
• Ready to work under pressure and long hours in the high seasons
• Strong organizational skills and ability to multi-task, attention to detail is a must.

NOTE: Preference will be given to person possessing a valid driving license and mobility solution to work.

Job Description

• Answer inquiries regarding information such as schedules, availability, procedures, and policies
• Demonstrate and provide different options to clients
• Make a creative idea that has helps to get the target
• Arrange for reservation and book the ticket accordingly
• Plan routes and compute ticket costs
• Determine whether space is available on travel dates requested by the customer
• Contact with customers to advise of changes with travel conveyance or to confirm the reservation
• Provide the customer with assistance in preparing required travel documents and paperwork
• Prepare customer invoices and accept payment
• Follow up with the airline companies for refunds and capping tickets
• Maintain PR with valuable clients
• Maintain current working knowledge of all events, services, and procedures of ticketing issues.

Added Benefits

• Inclusive work environment 
• Duty meal 
• Performance Bonus.

Source: Merojob 

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