Qualifications:

• Bachelor’s degree in Travel and Tourism.
• Excellent communication skills.
• Proficiency in English and Nepali (speaking, reading, writing).
• Microsoft Application Skills (Word, Excel, PowerPoint, Internet).

Job Description:

• Deliver high-quality client service and customer retention strategies to enhance product sales and achieve new client growth targets.
• Handle customer queries over the phone, through emails, or online chat services promptly and effectively.
• Respond to customer emails and letters regarding queries in a timely manner.
• Manage professional relationships with customers.
• Coordinate with the back-end Customer Care team to seek information on issues faced and inform customers accordingly.
• Coordinate and follow up with other internal departments, if required, to obtain relevant information for resolving customer queries.
• Create and manage professional relationships with customers and corporate houses.

What We Offer:

• Attractive salary
• Lunch
• Commission & Bonus
• Provisional Fund
• Mobile Recharge and Sim Card
• Training and Development.

Source: Merojob

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