Other Specification:

• Education: Bachelor’s degree in Travel and Tourism, Hospitality Management, Business Administration, or a related field.
• Experience: Previous experience in travel and tourism or a related customer service role is preferred. Minimum 3 years.

Skills:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in travel booking software and Microsoft Office Suite.
• Ability to work under pressure and adapt to changing circumstances.

Languages: Proficiency in one or more foreign languages can be an advantage.

Attributes:

• Attention to Detail: Ensures accuracy in bookings and itineraries.
• Problem-Solving Skills: Capable of handling unexpected issues and finding solutions.
• Customer-Focused: Committed to providing exceptional service and enhancing client satisfaction.
• Cultural Sensitivity: Respectful and knowledgeable about different cultures and customs.

Working Conditions:

• Hours: Typically office hours, but may require flexibility for peak travel seasons or emergency situations.
• Travel: May involve occasional travel to visit destinations or inspect facilities.

Source: Merojob

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