Key Responsibilities:

• Always greet and welcome guests promptly in a warm and friendly manner.
• Good knowledge of the menu and presentation standards.
• Speak with guests and staff using clear and professional language and answer phone calls using appropriate telephone etiquette.
• Ability to anticipate unexpected guest needs and react promptly and tactfully.
• Apply service techniques correctly and serve Food & Beverage items with enthusiasm.
• Set tables according to type of event and service standards.
• Record transactions/ orders in Point of Sales systems at the time of order.
• Communicate with the kitchen regarding menu questions, the length of wait, any additional meal requirements, allergies, dietary needs and special requests.
• Take feedback from guests to ensure satisfaction with the meal and service.
• Responsible for clearing, collecting and returning food and beverage items to the designated area.
• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
• Review K.O.T ensuring accurate and timely preparations for order requirements.
• Present accurate final bill to guest and process payment.
• Ensure that hotel brand standards and SOP's are consistently implemented.
• Any other duties related to food and beverage service assigned by the Supervisor.

Required skills and qualifications:

• Preferably BHM/ diploma in culinary arts with 2-3 years’ experience in similar position.
• Organizing and leadership skills
• A good team player with the ability to handle pressure and work during odd hours
• Positive and pleasant attitude
• Excellent communication
• Creative, innovative and self-motivated with strong commitment to teamwork and customer service.

What We Offer:

• Attractive Salary Package
• Festival allowances as per company policy
• Paid Leaves ( casual, sick, paternity & maternity)
• Medical Health, Accidental, Disability, Maternity - All as per SSF
• Excellent career opportunities and growth.

Instructions to Apply: Apply Via Jobejee.

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