Job Description:

• Oversee and manage warranty claims and processes efficiently.
• Review and validate warranty documentation and compliance with company policies.
• Coordinate with service teams, vendors, and customers for timely resolution of warranty claims.
• Maintain detailed records of claims, approvals, and rejections.
• Analyze warranty trends and provide feedback for product/service improvement.
• Train and support team members in warranty-related procedures.

Job Requirements:

• Bachelor’s degree in Mechanical or Automobile Engineering.
• Minimum of 4 years of experience in a related field.
• Good communication and interpersonal skills.
• Strong knowledge of warranty policies and customer service principles.
• Proficiency in MS Office tools.

Source: Froxjob

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