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    Regional Sales Manager

    Kathmandu, Nepal

    <p><strong>Shivam Cements Limited</strong>&nbsp;is one of the fastest growing Cement manufacturing companies of Nepal. We are looking for dynamic, resourceful, self-driven, focused and qualified young Nepali citizens for the following positions:</p> <p>&nbsp;</p> <p><strong>Qualification</strong>: Masters</p> <p><br /> <strong>Experience</strong>: At least 5 years</p> <p><br /> <strong>Salary</strong>: Negotiable</p> <p><br /> <strong>No. of Vacancies</strong>: 2 (Kathmandu &amp; out of valley)</p> <p>&nbsp;</p> <p><strong>Requirements:</strong></p> <ul> <li>Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, counseling and disciplining employees in as-signed district.</li> <li>Communicating job expectation; planning, monitoring, appraising and reviewing job contributions, planning and reviewing compensation actions; enforcing policies and procedures.</li> <li>Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans.</li> <li>Meets regional sales financial objectives by forecasting requirements</li> <li>Preparing an annual budget; scheduling expenditures; analyzing variances</li> <li>Establishes sales objectives by creating a sales plan and quota for regional; in support of national objectives.</li> <li>Maintain and expands customer base by counseling regional sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.</li> <li>Recommends product lines by identifying new product opportunities and/or product, packaging and service changes.</li> <li>Implement trade promotions by publishing, tracking and evaluating trade spending. Updates job knowledge by participating in educational opportunities.</li> </ul> <p>&nbsp;</p> <p><strong>Job Specification</strong></p> <ul> <li>Should have good interpersonal skills.</li> <li>Should have good spoken and written English and Nepali.</li> <li>Should have good computer skills.</li> <li>Must have valid driving license.</li> </ul> <p>&nbsp;</p> <p><strong>All the interested candidates are requested for sending us their CV/Resume for application with cover letter in the bellow e-mail address.</strong></p>

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    Salary: Not Disclosed
    Experience: 5 - 6 (Years)
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    Manager – HR & Admin

    Sunsari, Nepal

    <p><strong>Qualifications/Skills:&nbsp;</strong>Seeking applicants with a Master&rsquo;s degree in Management or a related field and a minimum of 10 years of HR / Admin experience, including at least 3-5 years in a managerial capacity. Preference will be , given to candidates with an additional degree in Law &amp; who have working experience in FMCG Plant.</p> <p>&nbsp;</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Developing and implementing HR policies and procedures.</li> <li>Overseeing recruitment, hiring, and onboarding processes.</li> <li>Managing employee relations, including conflict resolution and disciplinary actions.</li> <li>Administering employee benefits and compensation programs.</li> <li>Ensuring compliance with labor laws and regulations</li> <li>Coordinating training and development initiatives.</li> <li>Handling performance management and appraisal processes.</li> <li>Supervising administrative tasks such as office maintenance, supplies, and facilities management.</li> <li>Managing health and safety protocols in the workplace.</li> <li>Serving as a liaison between management and employees to address concerns and improve organizational culture.</li> </ul>

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    Salary: Not Disclosed
    Experience: 10 - 11 (Years)
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    Business Analyst

    Lalitpur, Nepal

    <p><strong>Location</strong>: Head Office, Jawalakhel</p> <p>&nbsp;</p> <p><strong>Job Description:</strong></p> <ul> <li>Gathering and interpreting data and creating reports.</li> <li>Recommending solutions to enhance efficiency or solve business problems.</li> <li>Use various analytical tools and have a strong understanding of both business and technology.</li> <li>Functionally aligned with BI operationally COO team.</li> <li>Must coordinate with inter-department to complete projects.</li> </ul> <p>&nbsp;</p> <p><strong>Other Specification:</strong></p> <ul> <li>Minimum a bachelor&rsquo;s degree in a competitive field.</li> <li>Priority to a degree in a business, computing, economics, or CA subject.</li> <li>More than 2 years of experience in consumer industries.</li> <li>Good business analysis and the skills required.</li> </ul>

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    Salary: Not Disclosed
    Experience: 2 - 3 (Years)
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    Customer Value Manager

    Kathmandu, Nepal

    <p><strong>Department</strong>: Marketing</p> <p><br /> <strong>Location</strong>: Head Office, Kathmandu</p> <p>&nbsp;</p> <p><strong>SKILLS &amp; RESPONSIBILITIES:</strong></p> <ul> <li>Analyze customer information enabling you to develop insights into customer trends and implicit behavior.</li> <li>Effective customer onboarding by maintaining proper interaction and engagement of customers with the organization.</li> <li>Design and implement retention strategies for each customer segment and service process design.</li> <li>Maintaining and enriching the customer&rsquo;s lifetime value.</li> <li>Development of customer loyalty program and evaluation of retention and loyalty campaigns.</li> <li>Maintain a high level of customer response and satisfaction based on both survey and attrition indicators. Increased reference ability and look to promote connection between the customer and Organization at all times.</li> <li>Develop plans to enhance ARPU and Churn Management.</li> <li>You will engage and partner with various teams to conduct research and gather information from various sources and tools (internal/external).</li> </ul> <p>&nbsp;</p> <p><strong>QUALIFICATIONS &amp; REQUIREMENTS:</strong></p> <ul> <li>Master&rsquo;s Degree in Management, or any other relevant field.</li> <li>Minimum of 7 years of experience in telecom; ISP; Fintech.</li> <li>Cooperative with excellent communication and organizational skills</li> <li>Highly creative with experience in identifying target audiences and devising campaigns that engage, inform, and motivate.</li> <li>Strong Data Analytics skills.</li> <li>Ability to manage multiple complex engagement programs.</li> <li>Customer Service orientation and customer-centric</li> <li>Working Knowledge of customer service software, databases, and tools.</li> <li>Strong interpersonal skills with a challenging and persuasive manner, to win and maintain the respect of colleagues across the business at all levels.</li> <li>Excellent means of analysis and marketing research methods.</li> </ul>

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    Salary: Not Disclosed
    Experience: 7 - 8 (Years)
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    Service Engineer Trainee

    Kathmandu, Nepal

    <p><strong>Department</strong>: Customer Care</p> <p>&nbsp;</p> <p><strong>Required No.</strong>: Few</p> <p><br /> <strong>Traineeship Duration:</strong> 6 months</p> <p>&nbsp;</p> <p><strong>Job Requirements:</strong></p> <ul> <li>Bachelor&rsquo;s Degree in Mechanical Engineering / Automobile Engineering</li> <li>Must be enthusiastic and have a strong willingness to learn</li> <li>Must be a team player and have the ability to lead the team.</li> </ul> <p>&nbsp;</p>

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    Salary: Not Disclosed
    Experience: 0 - 1 (Years)
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    Customer Service Representative

    Lalitpur, Nepal

    <p><strong>Qualifications:</strong></p> <ul> <li>High school diploma or equivalent; additional education.</li> <li>Proven experience in a customer service or sales role, preferably in a call center environment.</li> </ul> <p>&nbsp;</p> <p><strong>Job Description:</strong></p> <ul> <li>Respond promptly and professionally to customer inquiries via phone.</li> <li>Provide accurate and up-to-date information about our products and services.</li> <li>Resolve customer issues efficiently and effectively.</li> <li>Maintain a high level of product knowledge through ongoing training and assessments.</li> <li>Ensure call quality meets our standards (average evaluation score above 80%).</li> <li>Achieve a target average handling time (AHT) below 2 minutes and 30 seconds.</li> <li>Make outbound calls to generate leads and promote assigned products and services.</li> <li>Follow established sales scripts to effectively communicate product information.</li> <li>Document sales interactions and update customer records accurately and completely.</li> <li>Meet individual and team sales targets.</li> <li>Follow up with potential leads on a timely basis.</li> </ul> <p>&nbsp;</p> <p><strong>Skill &amp; Experience:</strong></p> <ul> <li>Excellent communication and interpersonal skills.</li> <li>Strong customer service focus with a passion for exceeding expectations.</li> <li>Ability to learn and retain product and service knowledge.</li> <li>Problem-solving skills with a focus on finding solutions.</li> <li>Ability to work independently and as part of a team.</li> <li>Excellent time management and organizational skills.</li> <li>Proficiency in Microsoft Office Suite.</li> </ul> <p>&nbsp;</p> <p><strong>Benefits of Working at eSewa Pvt. Ltd.</strong></p> <ul> <li>Stellar opportunity to work with the rising company</li> <li>The amazing and passionate young team, beautiful office space</li> <li>Social Security Benefit</li> <li>Trust of the biggest FinTech company.</li> <li>Attractive salary and benefits (Communication package, Fuel, TADA)</li> <li>One-of-a-kind company culture and growth opportunities to accelerate your career progression.</li> <li>Lunch Facility.</li> </ul> <p>&nbsp;</p> <p><strong>How to apply?</strong></p> <p>We are always keen to meet energetic and talented professionals who would like to join our team. Click on the button below and submit your application to apply for the post.</p>

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    Salary: Not Disclosed
    Experience: 1 - 2 (Years)
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    Business Development Officer

    Lalitpur, Nepal

    <p><strong>Qualifications:</strong></p> <ul> <li>2-3 years of experience in a related field, preferably in the financial services industry.</li> <li>Bachelor&rsquo;s degree in Business Administration or related field.</li> </ul> <p>&nbsp;</p> <p><strong>Job Description:</strong></p> <ul> <li>Strategize, plan, and implement promotional campaigns to raise awareness and drive merchant acquisition across all financial services domains.</li> <li>Work closely with marketing and sales teams to create compelling and cohesive campaign strategies that align with business objectives.</li> <li>Collect and analyze daily, weekly, and monthly data to evaluate campaign performance and identify areas for improvement.</li> <li>Prepare comprehensive reports and actionable insights to support decision-making and strategic planning.</li> <li>Identify potential merchant prospects through detailed research and market analysis.</li> <li>Meetings &amp; Presentations: Schedule and conduct meetings with prospects to present service offerings and onboard them as merchants.</li> <li>Maintain precise records of onboarded merchants and prospective leads for future reference.</li> <li>Regularly visit existing merchants to gather feedback, strengthen relationships, and address any concerns or issues.</li> <li>Assist merchants with service agreements and additional documentation requirements, including AML/CFT compliance.</li> <li>Liaise with vendors (e.g., YCO) to facilitate necessary services within the broker domain.</li> <li>Prepare detailed memoranda for promotional campaigns and maintain organized records of all campaign activities.</li> <li>Ensure all documentation related to campaigns and merchant agreements is systematically organized and easily accessible.</li> </ul> <p>&nbsp;</p> <p><strong>Skill &amp; Experience:</strong></p> <ul> <li>Strong analytical skills with proficiency in data analysis tools.</li> <li>Excellent communication and interpersonal skills.</li> <li>Ability to work collaboratively across teams.</li> <li>Detail-oriented with strong organizational skills.</li> </ul> <p>&nbsp;</p> <p><strong>Benefits of Working at eSewa Pvt. Ltd.</strong></p> <ul> <li>Stellar opportunity to work with the rising company</li> <li>The amazing and passionate young team, beautiful office space</li> <li>Social Security Benefit</li> <li>Trust of the biggest FinTech company.</li> <li>Attractive salary and benefits (Communication package, Fuel, TADA)</li> <li>One-of-a-kind company culture and growth opportunities to accelerate your career progression.</li> <li>Lunch Facility.</li> </ul> <p>&nbsp;</p> <p><strong>How to apply?</strong></p> <p>We are always keen to meet energetic and talented professionals who would like to join our team. Click on the button below and submit your application to apply for the post.</p>

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    Salary: Not Disclosed
    Experience: 2 - 3 (Years)
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    Senior Program Manager

    Kathmandu, Nepal

    <p><strong>Location:&nbsp;</strong>Kathmandu based (on-site); This position requires frequent travel to Gorkha or Jiri.</p> <p>&nbsp;</p> <p><strong>Salary:&nbsp;</strong>Salary will be based on qualifications and experience.</p> <p>&nbsp;</p> <p><strong>Essential Qualifications:</strong></p> <ul> <li>Bachelor&rsquo;s degree (master&rsquo;s degree preferred)</li> <li>At least 5 years of working experience within educational or non-profit sectors</li> <li>Experience in project management and budgeting</li> <li>Experience in stakeholder management including governments, NGOs, and community members</li> <li>Willingness to travel as required</li> <li>Fluency in English and Nepali (written and spoken).</li> </ul> <p>&nbsp;</p> <p><strong>Competencies:</strong></p> <ul> <li>Excellent interpersonal and communication skills</li> <li>Strategic mindset and analytical skills</li> <li>On-site teaching experience</li> <li>Knowledge of donor relations and grant management</li> <li>Self-starter who identifies challenges and solutions proactively</li> <li>Ability to work independently and collaboratively</li> <li>Comfortable in a dynamic and multicultural environment.</li> </ul> <p>&nbsp;</p> <p><strong>Benefits:</strong></p> <ul> <li>5 working days per week</li> <li>Travel allowance and communication subsidy</li> <li>Accident insurance</li> <li>Potential learning opportunities overseas.</li> </ul>

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    Salary: Not Disclosed
    Experience: 5 - 6 (Years)

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