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    Jr. Assistant - (IT Department)

    Pokhara, Nepal

    <p><strong>Jr. Assistant - (IT Department, Head Office)</strong></p> <p>&nbsp;</p> <p><strong>Educational Qualification:</strong>&nbsp;Minimum Bachelor&rsquo;s Degree in Computer Science /Engineering or in related field of information management or technology.</p> <p>&nbsp;</p> <p><strong>Job specifications:</strong></p> <ul> <li>&nbsp;Should be self-starter.</li> <li>&nbsp;Good communication skills and ability to delight customers with personalized service.</li> <li>&nbsp;Able to adjust and adapt in new environment.</li> <li>&nbsp;Ability to work in minimum supervision.</li> <li>&nbsp;Having prior work experience would be an added advantage.</li> </ul> <p>&nbsp;</p> <p><strong>Other Information:</strong></p> <ul> <li>Eligible candidates are requested to submit their handwritten applications along with updated curriculum-vitae, passport size photograph, copy of citizenship, academic certificates, work experience certificates and other related documents on before close of business date below given address.</li> <li>Eligible candidates are requested to clearly mention applied post and branch.</li> <li>Only short listed candidates will be called for further recruitment process. No telephone/email queries shall be entertained.</li> <li>The Company reserves the right to reject or accept any/all applications without<br /> assigning reasons whatsoever.</li> </ul> <p>&nbsp;</p> <p><strong>Age Limit:</strong>&nbsp;Minimum 18 years and not exceeding 35 years at the time of filing application.<br /> However, additional age bar of 5 years can be considered or female candidates.</p>

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    Salary: Not Disclosed
    Experience: 0 - 1 (Years)
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    Jr. Assistant

    Pokhara, Nepal

    <p><strong>Jr. Assistant- Few (Pokhara Valley Branches)</strong></p> <p>&nbsp;</p> <p><strong>Educational Qualification:</strong>&nbsp;Minimum Bachelors&rsquo; Degree in Business Administration, Finance, Economics or any stream of Management.</p> <p>&nbsp;</p> <p><strong>Job specifications:</strong></p> <ul> <li>Should be self-starter.</li> <li>&nbsp;Good communication skills and ability to delight customers with personalized service.</li> <li>&nbsp;Able to adjust and adapt in new environment.</li> <li>&nbsp;Ability to work in minimum supervision.</li> <li>Having prior work experience would be an added advantage.</li> </ul> <p>&nbsp;</p> <p><strong>Other Information:</strong></p> <ul> <li>Eligible candidates are requested to submit their handwritten applications along with updated curriculum-vitae, passport size photograph, copy of citizenship, academic certificates, work experience certificates and other related documents on before close of business date below given address.</li> <li>Eligible candidates are requested to clearly mention applied post and branch.</li> <li>Only short listed candidates will be called for further recruitment process. No telephone/email queries shall be entertained.</li> <li>The Company reserves the right to reject or accept any/all applications without<br /> assigning reasons whatsoever.</li> </ul> <p>&nbsp;</p> <p><strong>Age Limit:</strong>&nbsp;Minimum 18 years and not exceeding 35 years at the time of filing application.<br /> However, additional age bar of 5 years can be considered or female candidates.</p>

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    Salary: Not Disclosed
    Experience: 0 - 1 (Years)
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    Team Lead- Call Centre

    Kathmandu, Nepal

    <p><strong>Department:</strong>&nbsp;Call Center ( Enterprise)</p> <p><br /> <strong>Location:</strong>&nbsp;Kantipath</p> <p>&nbsp;</p> <p><strong>SKILLS &amp; RESPONSIBILITIES:</strong></p> <ul> <li>Accountable for all Enterprise Contact Centre functions (Inbound &amp; Outbound calls) which include Support call centre, Sales call centre, and Enterprise monitoring.</li> <li>Supervise, coach, and mentor a team of contact centre agents and Implement contact centre policies and compliances.</li> <li>Monitor, and analyse team performance metrics (e.g., call handling times, resolution rates, customer satisfaction scores), Conduct regular performance evaluations and should be accountable in driving KPIs for all functions.</li> <li>Address and resolve team conflicts, escalate customer issues and Coordinate with other departments to resolve complex customer issues.</li> <li>Develop and deliver training programs to enhance agent skills, and knowledge and foster a culture of continuous improvement and learning within the team.</li> <li>Ensure that customer inquiries and complaints are handled promptly &amp; effectively and promote a customer-centric approach in all interactions and processes.</li> <li>Continuously observe the problems reported by customers across all channels/fields and drive improvement plans accordingly.</li> <li>Prepare and present Weekly/monthly reports on team performance and customer feedback and implement strategies to improve customer satisfaction and loyalty.</li> <li>Collaborate with cross-functional teams to develop and achieve strategic goals.</li> <li>Continuously provide input improvement on running software as well as scope out new software requirements to streamline things and processes.</li> </ul> <p>&nbsp;</p> <p><strong>Qualifications:</strong></p> <ul> <li>Bachelor&rsquo;s degree in engineering, IT, Business Administration, or a related field.</li> <li>Minimum of 3-5 years of experience in a call centre environment, with at least 2 years in a supervisory or team lead role, preferably in the ISP industry.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Proficiency in call centre software and CRM systems.</li> <li>Analytical mindset with the ability to interpret and act on performance data.</li> <li>Problem-solving skills and the ability to handle high-stress situations.</li> <li>Customer-focused with a commitment to delivering exceptional service.</li> </ul>

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    Salary: Not Disclosed
    Experience: 3 - 5 (Years)
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    Assistant Manger-Human Resource

    Lalitpur, Nepal

    <p><strong>Qualification/Skills:</strong>&nbsp;Master Degree in Business Administration &ndash; HR Specialization, with minimum 5 years of experience in Human Resource Management. Must have proficiency in HRIS and MS office suite, excellence in data analysis, visualization and interpersonal skills Having prior experience in Brewery Industry/FMCG will be an added advantage.</p> <p>&nbsp;</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Effectively carry out the business HR operations, employee lifecycle management of assigned business unites aligning with business requirements</li> <li>Perform job analysis in order to develop role specific JD-KRA-KPIs of all new joiners</li> <li>Carry out an audit of KRA-KPIs and job role changes in coordination with HOD&rsquo;s and ensure to updated and proper upkeep</li> <li>Carry out periodic performance evaluation of sales team based on set KPIs in coordination with HOD and establish effective performance counseling mechanism</li> <li>Monitor and assess performance of support functions</li> <li>Conceptualize and execute trainings and employee engagement plan in coordination with corporate L&amp;D and EE</li> <li>Provide strategic HR support to stakeholders</li> <li>Coordinate with factory unit for facilitating effective HR operations of assigned business units</li> <li>Maintain a harmonious relation with employees at all levels and always work towards fostering a positive and motivating work culture, employees at all levels and always work towards fostering a positive and motivating work culture, empowering business and leaders driving it.</li> <li>Self motivated, team player and committed to work in fast paced environment while ensuring to meet tight deadlines.</li> </ul>

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    Salary: Not Disclosed
    Experience: 5 - 6 (Years)
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    Counselor

    Nuwakot, Nepal

    <p><strong>Location:</strong>&nbsp;Nuwakot and Rasuwa (Based in Nuwakot)</p> <p>&nbsp;</p> <p><strong>Required qualification and qualities:</strong></p> <ul> <li>One year post graduate diploma in counseling psychology.</li> <li>&nbsp;Training on counseling from certified institution is desirable.</li> <li>&nbsp;Knowledge about community mental health and psychosocial disability.</li> <li>&nbsp;At least 2 years of prior work experience of working in the field of mental health.</li> <li>&nbsp;Experience of providing psychosocial counseling (Individual, group, family).</li> <li>&nbsp;Good at working with people of different age groups.</li> <li>&nbsp;Good communication skills.</li> <li>&nbsp;Enthusiastic work in the field of mental health.</li> <li>&nbsp;Able to work independently and in team.</li> <li>&nbsp;Patience, flexible and creative.</li> <li>Fluency in writing and speaking (Nepali and English).</li> </ul> <p>&nbsp;</p> <p><strong>Salary:</strong>&nbsp;Negotiable as per competence and experience.</p> <p>&nbsp;</p> <p><strong>Applying Procedure:</strong></p> <ul> <li>&nbsp;Interested candidates are requested to send their updated curriculum vitae and Cover letter<br /> including&nbsp;<strong>expected salary</strong>&nbsp;in<strong>&nbsp;PDF</strong>&nbsp;version via email.</li> <li>&nbsp;Please clearly mark in the subject line as&nbsp;<strong>&ldquo;Counsellor-Application</strong>&nbsp;&ldquo;.</li> <li>&nbsp;The application will be processed on a<strong>&nbsp;rolling basis</strong>&nbsp;and closed when the suitable<br /> candidates are selected. Only shortlisted candidates will be contacted for further process.</li> <li>&nbsp;Please clearly mention minimum three referees on your Curriculum Vitae. (including<br /> contact number, email id etc.)</li> </ul> <p>&nbsp;</p> <p><strong>Note:</strong></p> <p>1. Eligible candidates with disabilities, women and from the local area are encouraged to<br /> apply.<br /> 2. KOSHISH reserves the right to accept or reject any or all applications without assigning<br /> any reason whatsoever.</p>

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    Salary: Not Disclosed
    Experience: 2 - 3 (Years)
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    Civil Engineer

    Mustang, Nepal

    <p><strong>Level:</strong> 7th</p> <p>&nbsp;</p> <p><strong>Exam Type:</strong> Written and Interview</p> <p>&nbsp;</p> <p><strong>Application Fee:</strong> Rs. 1000</p> <p>&nbsp;</p> <p><strong>Note: </strong>We published this job vacancy only for the information. So, please read the details in given image and apply on the mentioned instruction.</p>

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    Salary: Not Disclosed
    Experience: 0 - 1 (Years)
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    Veterinary Doctor

    Mustang, Nepal

    <p><strong>Level:</strong>&nbsp;6th</p> <p>&nbsp;</p> <p><strong>Exam Type:</strong> Written and Interview</p> <p>&nbsp;</p> <p><strong>Application Fee:</strong> Rs. 1000</p> <p>&nbsp;</p> <p><strong>Note: </strong>We published this job vacancy only for the information. So, please read the details in given image and apply on the mentioned instruction.</p>

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    Salary: Not Disclosed
    Experience: 0 - 1 (Years)
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    Sub Engineer

    Mustang, Nepal

    <p><strong>Level:</strong>&nbsp;5th</p> <p>&nbsp;</p> <p><strong>Exam Type:</strong> Written and Interview</p> <p>&nbsp;</p> <p><strong>Application Fee:</strong> Rs. 500</p> <p>&nbsp;</p> <p><strong>Note: </strong>We published this job vacancy only for the information. So, please read the details in given image and apply on the mentioned instruction.</p>

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    Salary: Not Disclosed
    Experience: 0 - 1 (Years)

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