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Receptionist

Kathmandu, Nepal

Other Specification: <ul> <li>Proficiency in Microsoft Office Suite</li> <li>Hands-on experience with office equipment (e.g. fax machines and printers)</li> <li>Professional attitude and appearance</li> <li>Solid written and verbal communication skills</li> <li>Ability to be resourceful and proactive when issues arise</li> <li>Excellent organizational skills</li> <li>Multitasking and time-management skills, with the ability to prioritize tasks</li> <li>Customer service attitude.</li> </ul> <h3> </h3> Job Description: <ul> <li>Greet and welcome guests as soon as they arrive at the office</li> <li>Direct visitors to the appropriate person and office</li> <li>The answer, screen and forward incoming phone calls</li> <li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</li> <li>Provide basic and accurate information in-person and via phone/email</li> <li>Receive, sort and distribute daily mail/deliveries</li> <li>Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)</li> <li>Order front office supplies and keep inventory of stock</li> <li>Update calendars and schedule meetings</li> <li>Arrange travel and accommodations, and prepare vouchers</li> <li>Keep updated records of office expenses and costs</li> <li>Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.</li> </ul>   Source: <a href="https://merojob.com/">Merojob</a>

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Salary: Not Disclosed
Experience: 2 - 3 (Years)

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Customer Service Representative

Kathmandu, Nepal

Other Specification: <ul> <li>Should be outspoken, flexible on time, cooperative and trustworthy. </li> <li>Possessing good communication and interpersonal skill. </li> <li>Excellent time management skills and ability to multi-task and prioritize work. </li> <li>Must Familiar with MS-WORD/EXCEL </li> <li>Analytical and problem-solving skills. </li> <li>Work Management skills and proper segregation of work load. </li> <li>Understanding and dedicated. </li> </ul>   Job Qualification: <ul> <li>Minimum Bachelors degree.</li> </ul> <h3> </h3> Job Description: <ul> <li>Responding promptly to customer inquiries. </li> <li>Communicating with customers through various channels. </li> <li>Acknowledging and resolving customer complaints. </li> <li>Knowing our products inside and out so that you can answer questions. </li> <li>Processing orders, forms, applications, and requests. </li> <li>Keeping records of customer interactions, transactions, comments, and complaints. </li> <li>Communicating and coordinating with colleagues as necessary. </li> <li>Providing feedback on the efficiency of the customer service process. </li> <li>Ensure customer satisfaction and provide professional customer support. </li> <li>Manage large amounts of incoming phone calls </li> <li>Identify and assess customers’ needs to achieve satisfaction </li> <li>Build sustainable relationships and trust with customer accounts through open and interactive communication </li> <li>Provide accurate, valid and complete information by using the right methods/tools </li> <li>Meet personal/customer service team sales targets and call handling quotas </li> <li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution </li> <li>Keep records of customer interactions, process customer accounts and file documents </li> <li>Follow communication procedures, guidelines and policies </li> <li>Take the extra mile to engage customers </li> <li>Maintaining a positive, empathetic, and professional attitude toward customers at all times. </li> </ul>   Source: <a href="https://merojob.com/">Merojob</a>

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Salary: Not Disclosed
Experience: 2 - 3 (Years)

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Coordinator: Air Quality

Kathmandu, Nepal

Minimum qualifications and experience: <ul> <li>A PhD in a relevant field, such as atmospheric science, environmental science, sustainable energy or other relevant subjects with a minimum of eight years of postdoctoral experience. Alternatively, an MSc degree will be considered with at least ten years of relevant post-study work experience.</li> <li>Experience in using science knowledge for solving air pollution problems in collaboration with government and other stakeholders.</li> <li>Excellent management and coordination skills, with a proven track record of managing relevant large-scale programmes, including management of budgets.</li> <li>At least very good technical knowledge in the field of Air quality modelling or monitoring with sensors.</li> <li>Experience using analytical tools for understanding air pollution sources, impacts, and potential solutions.</li> <li>Good people manager with experience working in multicultural environments.</li> <li>Good networker, problem solver and solution seeker.</li> <li>Excellent communication and outreach skills, including presentation, verbal, and written abilities.</li> <li>Committed to advancing GESI. Experience in integration of gender equity and social inclusion into programming, applying inter-, multi-, and transdisciplinary approaches.</li> <li>Experience working in an international organisation with people from a wide range of cultures and nationalities.</li> <li>Prior experience in the HKH region.</li> <li>Working knowledge of, or interest in learning, languages of the HKH region.</li> <li>Strong understanding of the opportunities and challenges facing the HKH and other mountainous regions.</li> <li>Commitment to promoting and supporting gender equity and social inclusion.</li> <li>Experience with communicating to a diverse audience (e.g. media, conferences, funders).</li> </ul>   Location: You will be working in a cross-cultural, impact-oriented environment at ICIMOD’s head office in Kathmandu, Nepal. Occasional travel in the HKH region will be required. Kathmandu is a lively and exciting place to live. People are friendly, living costs are comparatively inexpensive, food is delicious (with a range of local and international cuisines), and there are good local and international schools and a low crime rate. Nepal offers amazing trekking trails, white water rafting, and safaris, combined with a rich culture and charming yet lively nightlife.   Duration: The initial appointment will be for three years with a probation period of six months. Contract after December 2026 will be dependent on ICIMOD future funding levels and there is a possibility of extension subject to performance and continued funding.   Source: <a href="https://merojob.com/">Merojob</a>

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Salary: Not Disclosed
Experience: 10 - 11 (Years)

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Intervention Manager - Regional Information Services

Kathmandu, Nepal

Qualifications and Experience: ESSENTIAL <ul> <li>A PhD in Management Information Systems with a minimum of ten years of postdoctoral experience in GIT design and system operationalization. Alternatively, a Master’s degree will be considered with at least twelve years of relevant post-studywork experience.</li> <li>Deep understanding of the theoretical and practical aspects of data and information systems, services and GIT applications in ICIMOD’s priority thematic areas.</li> <li>Able to: identify and analyse geo-information needs, challenges and opportunities; gather data; develop and maintain regional datasets; and design and develop solution packages. Able to understand and develop innovative information systems and user-friendly services.</li> <li>Possessing a wide regional and international network with excellent networking ability, and very strong communication and interpersonal skills.</li> <li>Able to identify the key drivers of success and plan and adapt approaches as needed to achieve goals and stay on track.</li> <li>Capable of providing institutional-level leadership and managing a diverse team of professionals, prioritising tasks, delegating responsibilities, and managing resources effectively.</li> <li>Proven ability to communicate, coordinate, and work effectively with diverse stakeholders, including senior government officials, and on politically sensitive topics.</li> <li>Strong written and verbal communication skills, with fluency in the English language.</li> <li>Willingness to travel frequently within and outside of the HKH region.</li> </ul>   PREFERRED <ul> <li>Familiarity with the social and environmental challenges of the HKH region.</li> <li>Awareness of the region's data and information-related needs, gaps and challenges.</li> <li>Commitment to promoting and supporting gender equity and social inclusion.</li> <li>Experience with communicating to a diverse audience (e.g. media, conferences, funders).</li> </ul>   Location: The post holder will work in a cross-cultural, impact-oriented environment at ICIMOD’s head office in Kathmandu, Nepal. Frequent travel in the HKH region will be required. Kathmandu is a lively and exciting place to live. People are friendly, living costs are comparatively inexpensive, food is delicious (with a range of local and international cuisines), good local and international schools, and a low crime rate. Nepal offers terrific trekking trails, white water rafting, safaris, rich culture and charming yet lively nightlife.   Duration: The initial appointment will be until December 2026, and there will be a probation period of six months. An extension is possible subject to performance and ICIMOD’s future funding levels.   Source: <a href="https://merojob.com/">Merojob</a>

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Salary: Not Disclosed
Experience: 12 - 13 (Years)

4 Result For All

Receptionist

Customer Service Representative

Coordinator: Air Quality

Intervention Manager - Regional Information Services

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