Channel Partner Head
Lalitpur, Nepal<p><strong>Job Description:</strong></p> <ul> <li>Handle a separate wing of B2B business, Sales Agents & Channel Partners.</li> <li>Identify, Onboard, Support, and Train Sales Agents to ensure success.</li> <li>Manage the performance of existing partners and develop strategies to improve their sales and revenue.</li> <li>Develop and maintain strong relationships with partners, and work closely with them to achieve mutual goals.</li> <li>Collaborate with the sales team to align sales and channel efforts.</li> <li>Monitor industry trends and stay up-to-date on competitors and market conditions.</li> <li>Create and manage channel partner budgets and forecasts.</li> <li>Develop and implement channel partner programs, such as training, marketing, and incentives.</li> <li>Measure and report on the performance of channel partners, using metrics such as sales and revenue.</li> <li> Identify and resolve conflicts and challenges within the channel.</li> </ul> <p> </p> <p><strong>Minimum Qualifications & Specifications:</strong></p> <ul> <li> Must have a Master’s in Business Administration Degree.</li> <li> 2-3 years of experience in channel management or sales with an exceptional track record.</li> <li>Proficiency in customer relationship management (CRM), MS Excel & PowerPoint.</li> <li>Strong verbal and written communication skills, with experience presenting to partners and stakeholders.</li> <li>Knowledge of sales techniques and strategies.</li> <li> Strong problem-solving, leadership, and negotiation skills.</li> <li>Ability to work independently and as part of a team.</li> <li> A desire to learn and grow in the channel management field.</li> </ul>
Show On MapSalary: Not Disclosed
Experience: 2 - 3 (Years)
Partnership & Activation Associate
Kathmandu, Nepal<p><strong>Job Description:</strong></p> <ul> <li>Help in identifying key business leaders/partners and establishing relationships</li> <li>Oversee Activation and engagement activity with different partners</li> <li>Follow up with partners for co-branding and promotion</li> <li>Contribute to Partnership Strategy and execution</li> <li>Report generation and maintenance</li> <li>Keep a close tab on industry norms and cultures</li> <li>Maintain the bills & memos of the department</li> <li> Align with other departments for work completion.</li> </ul> <p> </p> <p><strong>Requirements:</strong></p> <ul> <li>Bachelor’s/ Master’s Degree (Preferred) in any related streams</li> <li> At least 1 year of work experience in related field</li> <li>Excellent communication skills to communicate with internal teams and external parties</li> <li>Ability to adapt to new systems and technologies</li> <li>Strong accountability and ownership values.</li> </ul> <p> </p> <p><strong>Competencies:</strong></p> <ul> <li>Technical</li> <li>Analytical</li> <li>Communication</li> <li>Initiative</li> <li>Team Player</li> </ul> <p> </p> <p><strong>Benefits:</strong></p> <ul> <li>International working environment, and a unique opportunity to learn from the best in e-commerce and business growth.</li> <li>A platform to learn from Alibaba’s world-leading ecosystem</li> <li>Rigorous training and exposure in team management, leadership, business analytics, and operations.</li> <li>An opportunity to train the next generation of business leaders</li> <li> Competitive salary and incentive package</li> <li>Health & Medical insurance.</li> </ul>
Show On MapSalary: Not Disclosed
Experience: 1 - 2 (Years)
HR Assistant
Kathmandu, Nepal<p><strong>Duration:</strong> 1 Year Initially with the possibility of extension.</p> <p> </p> <p><strong>Education:</strong></p> <p>A certificate degree or undergraduate degree in human resources, organizational psychology, business administration, or other related field.</p> <p> </p> <p><strong>Knowledge and Experience:</strong></p> <ul> <li>At least 3 years progressively responsible experience in human resources preferably in international development organizations.</li> <li>Detailed knowledge and understanding of clerical, administrative, secretarial best practices and procedures related to HR within a multicultural environment.</li> <li>Proficiency in current office software applications and IT systems.</li> <li>Previous experience in the UN is an asset.</li> <li>Good knowledge of ATLAS, PeopleSoft or other ERP system is an asset.</li> </ul>
Show On MapSalary: Not Disclosed
Experience: 3 - 4 (Years)
Support Team Lead
Lalitpur, Nepal<p><strong>Qualification:</strong> A bachelor completed in IT or Engineering<br /> </p> <p><strong>Experience:</strong> Experience in customer service, support role is mandatory. Proven experience of network support as well.</p> <p> </p> <p><strong>Skills and Knowledge:</strong></p> <ul> <li><strong>Technical</strong> – The candidate must demonstrate an understanding of IP networking. Preference will be given to candidates who have CCNA certification or knowledge and experience of system and network infrastructures such as LAN and WAN network<br /> technologies.</li> <li><strong>Critical Thinking</strong> – Candidates must demonstrate the ability to learn quickly, be able to solve problems independently, make well thought-out recommendations.</li> <li> <strong>Security Standards</strong> – Must be a proponent of a monitored environment, promote adherence to processes and standards encompassing data and infrastructure security.</li> <li><strong>Teamwork –</strong> Must promote a collaborative environment within and across support teams.</li> <li><strong>Communications Skills</strong> – Must be effective with oral and written communication and be able to present complex technical concepts in an informative way to nontechnical staff. They must be prepared to produce business presentable documentation for all change and project related work as required.</li> <li><strong>Project Management</strong> – Must be organized, self-sufficient and have the ability to manage multiple initiatives simultaneously. Must have the ability to co-ordinate with other teams to ensure that project workflow is effectively communicated.</li> <li><strong>Leadership and Team Management</strong> – Taking lead in managing the support team, setting goals, building capabilities, coaching and providing feedback, driving change and innovating ideas.</li> </ul> <p> </p> <p><strong>Special Factors:</strong></p> <ul> <li>The nature of the work may involve the jobholder carrying out work outside of normal working hours.</li> <li>Duties and responsibilities may vary from time to time without changing the general character of the duties or the level of responsibility entailed.</li> </ul> <p> </p> <p><strong>Job Duties & Responsibilities:</strong></p> <ul> <li>Mentor a team of 12 agents</li> <li>Ensure that all customer inquiries and issues are logged and solved correctly and in a<br /> prompt and professional manner</li> <li>Follow up task escalated by team and Supervisors</li> <li>Talk to the customer, when fellow team member needs immediate assistance.</li> <li>Act as a mentor and provide oversight, coaching, and training to technical support<br /> agents.</li> <li>Monitor call queues, agent’s queue time, and agent’s daily throughput.</li> <li> Conduct periodic knowledge sharing sessions to reduce errors to improve efficiency.</li> <li>Handle escalated issues by utilizing problem solving skills and communication skills to<br /> effectively resolve more than 95% of customer inquiries in a timely manner.</li> <li>Coach and train support personnel in processing inbound calls from customers while<br /> maintaining a high-level of customer satisfaction and exceeding department goals<br /> during peak call volumes.</li> <li> Resolve and provide guidance to agents for escalated technical issues</li> <li>Participate in team meetings for escalated issues to provide faster resolution</li> <li>Conduct team huddle on weekly basis</li> <li>Record and track team SLAs and workflows</li> <li>On-board new technical support team members</li> <li>Work to create any relevant support material for the team</li> <li>Review all technical support related processes and documentation for continuous<br /> improvement.</li> </ul>
Show On MapSalary: Not Disclosed
Experience: 0 - 1 (Years)
Project Coordination Specialist
Kathmandu, Nepal<p><strong>Fixed Term/Temporary:</strong> Fixed Term<br /> </p> <p><strong>Rotational/Non-Rotational</strong>: Non-Rotational<br /> </p> <p><strong>Duration:</strong> One year with possibility of extension</p> <p> </p> <p><strong>Education:</strong></p> <p>Master’s Degree in Women’s or Gender Studies, Social Work, Development Studies or other social sciences or public/community health, as it relates to gender and GBV.</p> <p> </p> <p><strong>Knowledge and Experience:</strong></p> <ul> <li>At least 5 years of increasingly responsible relevant professional experience in project and project management, including large multi-sectoral projects, designing and appraising proposals and actively liaising with relevant and potential project partners;</li> <li>At least 3 years of experience in international development organizations such as INGO, Embassy, UN, etc.</li> <li>Strong English, oral and writing skills, including proposal development and report writing for complex projects and interventions;</li> <li>Knowledge of gender issues in development, particularly GBV prevention, response and referral pathways, including relevant international human rights standards;</li> <li>Demonstrated management and oversight experience with the capacity to lead diverse teams, strongly preferred.</li> </ul>
Show On MapSalary: Not Disclosed
Experience: 5 - 6 (Years)
Livestream Strategy & Performance Lead
Kathmandu, Nepal<p><strong>Job Description:</strong></p> <ul> <li>Overseeing Livestream operations overall</li> <li>Responsible for Onsite & Marketing plan maintenance</li> <li> Assisting Livestream Head in strategic initiatives & new projects under Livestream and cross-functional coordination</li> <li>Responsible for timely delivery of Livestream reports – WBRs, MBRs, post-mortems, so on</li> <li>Overseeing Live Commerce Operational Tracker updates</li> <li>Responsible for team-wise performance tracker updation</li> <li>Responsible for overseeing overall campaign operations and driving all local PMOs</li> <li>Sole responsibility to handle all subsidy plans initiated by Livestream Head (CP/non-CP)</li> <li>Lead for aligning with stakeholders & Regional team when Livestream Head is not present.</li> </ul> <p> </p> <p><strong>Requirements:</strong></p> <ul> <li>Master’s Degree in any related streams</li> <li>At least 2 years of work experience in related field</li> <li>Excellent communication skills to communicate with internal teams and external parties</li> <li>Ability to adapt to new systems and technologies</li> <li>Strong accountability and ownership values.</li> </ul> <p> </p> <p><strong>Competencies:</strong></p> <ul> <li>Technical</li> <li>Analytical</li> <li>Communication</li> <li>Initiative</li> <li> Team Player</li> </ul> <p> </p> <p><strong>Benefits:</strong></p> <ul> <li>International working environment, and a unique opportunity to learn from the best in e-commerce and business growth.</li> <li>A platform to learn from Alibaba’s world-leading ecosystem</li> <li>Rigorous training and exposure in team management, leadership, business analytics, and operations.</li> <li>An opportunity to train the next generation of business leaders</li> <li>Competitive salary and incentive package</li> <li>Health & Medical insurance.</li> </ul>
Show On MapSalary: Not Disclosed
Experience: 2 - 3 (Years)
Maintenance Mechanic (Plumbing)
Kathmandu, Nepal<p><strong>Requirements:</strong></p> <p>EXPERIENCE: A minimum of three (3) years’ experience working as a journey-level plumber in the repair and maintenance of plumbing/mechanical systems in commercial or industrial facilities is required. Must have experience working with PVC, CPVC, copper, galvanized, concrete, and black pipe, circulation and well pumps, and water treatment equipment.</p> <p> </p> <p><strong>Education Requirements:</strong></p> <p>Completion of secondary school is required. Completion of vocational training program from an accredited institute recognized as producing journeyman level plumbers and mechanical system specialist trained in the maintenance of commercial or industrial buildings/facilities is required. Training through a recognized apprenticeship program provided by a trade union is considered acceptable.</p> <p> </p> <p><strong>Evaluations:</strong></p> <p>These may be tested (Language, Skills and Abilities):</p> <p> </p> <p><strong>LANGUAGE:</strong> Limited speaking/reading/writing English is required. Good working knowledge speaking/reading/writing Nepali is required.</p> <p> </p> <p>Please specify in your application your level of proficiency in ALL languages listed above.</p> <p> </p> <p><strong>SKILLS AND ABILITIES:</strong> Valid Class B driving license is required. Ability to use MS Office applications such as MS Word, Excel, Outlook and Power Point is required.</p> <p> </p> <p><strong>EQUAL EMPLOYMENT OPPORTUNITY (EEO):</strong> The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.</p> <p> </p> <p><strong>Qualifications:</strong></p> <p>All applicants under consideration will be required to pass medical and security certifications.</p> <p><br /> <strong>Agency Benefits: </strong>Benefits will be explained during job offer.</p> <p> </p> <p><strong>Other Information:</strong></p> <p>HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.</p> <p> </p> <p><strong>HIRING PREFERENCE ORDER</strong>:</p> <ol> <li>AEFM / USEFM who is a preference-eligible U.S. Veteran*</li> <li>AEFM / USEFM</li> <li>FS on LWOP and CS with reemployment rights **</li> </ol> <p> </p> <p>* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.</p> <p> </p> <p>** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.</p> <p> </p> <p>For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.</p> <p> </p> <p><strong>How to Apply:</strong></p> <p>All candidates must be able to obtain and hold a security clearance.</p> <p> </p> <p>Applications must be completed and submitted through Electronic Recruitment Application (ERA).</p> <p> </p> <p><strong>Applicants must address each required qualification with specific information supporting each item. Failure to do so will result in a determination that the applicant is not qualified.</strong></p> <p> </p> <p> </p> <p><strong>Paper or e-mailed applications are not accepted.</strong></p> <p> </p> <p><strong>Required Documents:</strong></p> <p>To qualify based on education, you MUST submit the requested transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.</p> <p> </p> <p><strong>Required Documents:</strong></p> <p><strong>All Applicants</strong></p> <ul> <li>Proof of Citizenship</li> <li>Education Transcript</li> <li>Vocational Training Certificate/transcript</li> <li>Copy of Driver’s license</li> <li>Other Documents (e.g. Experience Certificates)</li> <li>List of References</li> </ul> <p> </p> <p><strong>Eligible Family Member (EFM) applicants should also submit the following documents</strong></p> <ul> <li>Copy of Sponsor’s Orders/Assignment Notification (or equivalent)</li> <li>Passport copy</li> <li>DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)</li> <li>SF-50 (if applicable).</li> </ul> <p> </p> <p><strong>Next Steps:</strong></p> <p>Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.</p>
Show On MapSalary: Not Disclosed
Experience: 3 - 4 (Years)
Repairman/Mechanic
Rasuwa, Nepal<p>- (Engaged in the maintenance of hydropower engineering construction machinery, more than three years of work experience).</p> <p> </p> <p>- Salary is negotiable.</p> <p> </p> <p>- Interested parties please contact.</p>
Show On MapSalary: Not Disclosed
Experience: 3 - 4 (Years)